(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing orders, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The associate maintains Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, observing steel standards, and correcting or reporting unsafe situations. The role completes assignments by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; setting priorities; communicating progress; and recommending improvements. Associates are expected to uphold company policies and ethical standards and demonstrate respect, integrity, customer focus, teamwork, learning, and continuous improvement. The position is based at the Sam's Club location at 802 NW Sheridan Rd, Lawton, Oklahoma. The listed hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Sam's Club describes competitive pay, performance-based bonus awards, and a range of benefits.
Responsibilities
- Explain Membership benefits, promote Company products and services, process Membership upgrades and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Follow company policies, procedures, and ethical standards, including applying the Open Door Policy and supporting the company's values and culture.
- Work as a team, build trusting relationships, communicate positively, and help develop and mentor others.
- Deliver results while putting customers and Members first, make decisions using reliable information, and consider how work affects the team's ability to serve stakeholders.
- Learn, adapt to change and feedback, use new technologies and skills, and drive continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
