This position develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts. It involves participating in sales and marketing events and making efforts to meet Membership goals. The role also includes maintaining the safety of the Facility by following all safety standards, procedures, and guidelines. Additionally, it involves fulfilling Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items, scanning, wrapping, and palletizing them, ensuring accuracy, and following up on out-of-stock merchandise. The associate will complete work assignments and priorities by using policies, data, and resources, collaborating with others, identifying priorities, and adapting to change. The role also requires providing excellent Member service by acknowledging members, identifying needs, assisting with purchases, locating merchandise, resolving issues, and promoting products and services. Compliance with company policies, procedures, and standards of ethics and integrity is essential. The role emphasizes respecting the individual by embracing differences, creating a workplace of belonging, strengthening the team through development and mentorship, and recognizing contributions. It also requires acting with integrity by maintaining high standards, modeling company values, and supporting the goal of becoming a regenerative company. The associate will serve customers and members by delivering results with a customer-first approach, making decisions based on reliable information, and balancing priorities. Striving for excellence involves displaying curiosity, taking calculated risks, and driving continuous improvement.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed