(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying orders and invoices, securing items until pickup, and following up on out-of-stock merchandise. The associate provides Member service by recognizing Member needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. The role also includes maintaining facility safety, completing assigned work using company policies and resources, collaborating with others, communicating progress, and identifying opportunities for improvement. Associates are expected to follow company policies and standards of ethics and integrity and demonstrate the company’s values through teamwork, accountability, inclusion, service, learning, and continuous improvement. The position is located at 1900 Oxford Exchange Blvd, Oxford, Alabama. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances. Sam’s Club offers performance-based bonus awards and benefits, subject to eligibility and plan terms.
Responsibilities
- Provide information about Membership benefits and promote the value of company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping and palletizing items, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including applying related action plans and using the Open Door Policy.
- Support an inclusive workplace, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, serve customers and Members, make decisions using reliable information, and support continuous improvement and change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
