(USA) Personal Shopper - Sam's

Walmart • Chattanooga, TN

86d • $17 - $25 • Onsite

About The Position

This role is responsible for fulfilling online orders by accurately picking items from shelves, scanning, wrapping, and palletizing them. The Personal Shopper ensures order accuracy, secures items for member pickup, and follows up on out-of-stock merchandise. They also develop and support Membership by providing information on benefits, promoting products and services, and processing memberships and upgrades. Maintaining a safe facility by adhering to all safety standards and procedures is crucial. Additionally, the role involves providing excellent Member service by assisting with purchases, resolving issues, and promoting company products. Associates are expected to comply with company policies, uphold ethical standards, and contribute to a culture of respect and integrity. This includes working as a team, building strong relationships, and mentoring others. The role emphasizes acting with integrity, serving customers and members by delivering results and making informed decisions, and striving for excellence through continuous improvement and a willingness to learn and adapt.

Requirements

• Minimum Qualifications outlined below. If none are listed, there are no minimum qualifications.

Nice To Haves

• Preferred Qualifications outlined below. If none are listed, there are no preferred qualifications.

Responsibilities

• Fulfills online orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
• Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
• Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting and reporting unsafe situations to Management.
• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
• Respects the Individual by embracing differences in people, cultures, ideas, and experiences; creating a workplace where associates feel seen, supported, and connected through a culture of belonging; creating opportunities for all associates to thrive and perform; and helping to attract the best talent.
• Works as a team by building strong and trusting relationships and communicating with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others and recognizing others' contributions and accomplishments.
• Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance; modeling the Walmart values to support and foster our culture; holding oneself and others accountable; and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serves our Customers and Members by delivering results while putting the customer first.
• Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed