(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by informing Members about benefits, promoting the value of company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. The position provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift spotting and hazardous-material handling procedures, following steel standards, and correcting or reporting unsafe situations. The associate completes assignments by applying policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; prioritizing deadlines and expectations; communicating progress; recommending improvements; and adapting to change and feedback. The role is expected to uphold company policies, ethics, and integrity, contribute to an inclusive and supportive team culture, act with integrity, serve Members, and pursue continuous improvement. The position is based at Sam’s Club, 31720 Gratiot Ave, Roseville, Michigan. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. Actual pay will meet or exceed the applicable local minimum wage.
Responsibilities
- Inform Members about Membership benefits and promote the value of company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material procedures, complying with steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying orders and invoices, securing orders until pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Complete work assignments by using policies, data, and resources; collaborating with relevant stakeholders; prioritizing tasks; communicating progress; recommending improvements; and adapting to change and feedback.
- Comply with company policies, procedures, and standards of ethics and integrity.
- Support an inclusive and connected workplace, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, serve customers and Members, make informed decisions, and pursue learning and continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education through Live Better U, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
