(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing orders, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock items. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting Company offerings. It maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel-standard guidelines, and correcting or reporting unsafe situations to Management. The associate completes assignments and priorities by applying policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying deadlines and expectations; communicating progress; recommending improvements; and adapting to change and feedback. The role also follows company policies and standards of ethics and integrity, applies the Open Door Policy, and demonstrates the company’s stated values around respect, integrity, customer service, and continuous improvement. The position is located at 6160 S Saginaw Rd, Grand Blanc, Michigan. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The actual rate will meet or exceed the applicable minimum wage.
Responsibilities
- Promote Membership benefits and Company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Maintain facility safety by following standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, following steel-standard guidelines, and correcting or reporting unsafe situations to Management.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Comply with company policies, procedures, and ethics and integrity standards, including implementing related action plans and applying the Open Door Policy.
- Contribute to a respectful and inclusive workplace, build trusting team relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, support the company’s stated goal of becoming a regenerative company, and deliver results while putting customers and Members first.
- Pursue continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid Live Better U education program, including tuition, books, and fees for eligible associates
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
