(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, locating and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. It also includes completing assigned work using company policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; managing priorities and deadlines; communicating progress; and identifying improvement opportunities. The associate is responsible for maintaining facility safety by following applicable standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel safety guidelines, and reporting or correcting unsafe situations. The role also requires compliance with company policies, procedures, ethics, and integrity standards, and demonstrating the company’s values through teamwork, accountability, respectful collaboration, customer focus, learning, and continuous improvement. The hourly wage range is $18.00–$26.00, with possible additional premiums of $0.35–$3.00 per hour in specified circumstances. The position is located at 2700 N Salisbury Blvd, Salisbury, Maryland.
Responsibilities
- Support Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items for Member pickup, and following up on out-of-stock merchandise.
- Provide Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, adhering to steel safety guidelines, and correcting or reporting unsafe situations.
- Complete assignments and priorities using policies, data, and resources; collaborate with relevant business partners; communicate progress; and recommend ways to address improvement opportunities.
- Follow company policies, procedures, and standards of ethics and integrity, and demonstrate company values through respectful teamwork, accountability, customer service, learning, and continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
