(USA) Personal Shopper - Sam's

Walmart•Riverdale, UT

9d•Onsite

About The Position

The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until Members arrive, and following up on unavailable items. The associate provides Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. The position also involves completing assignments according to priorities and deadlines, collaborating with managers, coworkers, customers, and business partners, sharing progress, and recommending improvements. Associates are expected to follow company policies and ethical standards, support a safe facility, and demonstrate the company's values in their work and interactions. The role requires following safety procedures, including safety sweeps, forklift-spotting procedures, hazardous-material handling and disposal procedures, and steel-standard guidelines, as well as correcting or reporting unsafe situations. The job posting lists an hourly wage range of $18.00 to $26.00, with possible additional premiums of $0.35 to $3.00 per hour in specific circumstances. The actual rate will equal or exceed the applicable local minimum wage. Sam's Club offers medical, vision, and dental coverage; financial benefits; paid time off and leave; disability coverage; company discounts; and education benefits through Live Better U, subject to eligibility and applicable program terms.

Responsibilities

Develop and support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel-standard guidelines, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping and palletizing items, checking order and invoice accuracy, securing items until Member pickup, and following up on out-of-stock merchandise.
Complete assignments and priorities using policies, data, and resources; collaborate with relevant stakeholders; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
Follow company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
Demonstrate company values by fostering inclusion and belonging, building trusting relationships, communicating positively, helping develop and mentor others, acting with integrity, serving Members, making informed decisions, and pursuing continuous improvement.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO and/or PPTO)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company-paid education benefits through Live Better U, including tuition, books, and fees for eligible programs
Performance-based bonus awards