(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role maintains facility safety by following safety standards and procedures, conducting safety sweeps, spotting forklifts properly, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe conditions to Management. The Personal Shopper fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping, and palletizing items, verifying order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise. The role also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. The position requires completing assignments and priorities using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; managing priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback. Associates are expected to comply with company policies, procedures, and ethical standards and to demonstrate respect for individuals, integrity, customer service, teamwork, accountability, continuous improvement, and a commitment to Walmart's goal of becoming a regenerative company.
Responsibilities
- Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
- Maintain facility safety by following safety standards, conducting safety sweeps, applying proper forklift spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity.
- Contribute to a respectful, inclusive workplace; build relationships; communicate positively; help develop and mentor others; and recognize colleagues' contributions.
- Act with integrity and accountability, serve customers and Members, make decisions based on reliable information, and support continuous improvement and organizational change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit program for eligible full-time and part-time associates, including tuition, books, and fees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
