(USA) Personal Shopper - Sam's

Walmart • Vestal, NY

6d • $19 - $27 • Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by sharing information about membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.

The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel-standard guidelines, and correcting or reporting unsafe situations to Management.

The associate completes assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and identifies ways to improve. The position also calls for applying company policies, procedures, and ethical standards, using the Open Door Policy, and demonstrating the company’s values through respectful teamwork, integrity, customer service, learning, and continuous improvement.

Responsibilities

• Support Membership by providing information about benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
• Maintain facility safety by following safety standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel-standard guidelines, and correcting or reporting unsafe situations to Management.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
• Complete work assignments and priorities by using policies, data, and resources; collaborating with relevant partners; identifying priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.
• Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
• Comply with company policies, procedures, and ethical standards, including implementing related action plans and using the Open Door Policy.
• Demonstrate Respect for the Individual by embracing differences, fostering belonging, building trusting relationships, communicating positively, and helping develop and mentor others.
• Act with integrity by upholding ethical and compliance standards, modeling company values, holding oneself and others accountable, and acting with humility, honesty, fairness, and transparency.
• Serve customers and Members by putting them first, making informed decisions, balancing priorities, and considering the impact of one’s work on team outcomes.
• Strive for excellence by learning, taking calculated risks, demonstrating resilience, driving continuous improvement, adopting new technologies and skills, and supporting others through change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed