(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, verifying order accuracy, securing orders for pickup, and following up on out-of-stock items. It also provides Member service, helps Members make purchasing decisions, locates merchandise, and resolves concerns. The associate completes assigned work using company policies and resources, collaborates with others, prioritizes tasks, communicates progress, and adapts to feedback and change. The role requires following safety procedures and company standards, including forklift spotting and the handling and disposal of hazardous materials. Associates are expected to uphold Walmart's values of respect, integrity, service, and excellence.
Responsibilities
- Support Membership by providing information about membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, verifying orders and invoices, securing items until pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify deadlines and expectations; communicate progress; and recommend improvements.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and ethics standards, use the Open Door Policy, and demonstrate the company values of respect, integrity, service, and excellence.
- Build trusting relationships, communicate positively, help develop and mentor others, and recognize others' contributions.
- Support continuous improvement, learn new technologies and skills, and help others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k), stock purchase, and company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
