(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchase decisions, locating merchandise, resolving concerns, and promoting Sam's Club products and services. The role maintains facility safety by following applicable standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, adhering to steel standards, and correcting or reporting unsafe conditions. The Personal Shopper completes assigned work using company policies, data, and resources; collaborates with colleagues and business partners; prioritizes tasks and deadlines; communicates progress; and recommends improvements. Associates are expected to follow company policies, procedures, and standards of ethics and integrity and to demonstrate the company's values: respect for individuals, acting with integrity, serving customers and Members, and striving for excellence. This includes building trusting relationships, communicating positively, supporting and mentoring teammates, making informed decisions, learning and adapting to change, and seeking continuous improvement. The position is based at the Sam's Club facility at 2575 Gulf to Bay Blvd, Clearwater, Florida. The hourly wage range is $17.00 to $25.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances.
Responsibilities
- Support Membership by explaining benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, adhering to steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders for Member pickup, and following up on out-of-stock items.
- Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying priorities, deadlines, and expectations; communicating progress; and recommending improvements.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchase decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and ethical standards, including implementing action plans, using the Open Door Policy, and applying standards in business processes.
- Build trusting team relationships, communicate positively, help develop and mentor others, and recognize teammates' contributions.
- Model integrity and accountability, make informed decisions that consider team and stakeholder outcomes, and support continuous improvement and adaptation to change.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U company-paid education program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
