(USA) Personal Shopper - Sam's

Walmart•Hodgkins, IL

13d•$18 - $26•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. The associate provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position also requires maintaining facility safety, completing work assignments according to priorities and policies, collaborating with others, communicating progress, and adapting to change and feedback. Associates are expected to follow company policies and standards of ethics and integrity and demonstrate Walmart’s values, including respect for individuals, integrity, customer service, and a commitment to excellence.

Responsibilities

Explain Membership benefits, promote Company products and services, process Membership upgrades and credit accounts, participate in sales and marketing events, and work toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel guidelines, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting Company products and services.
Comply with company policies, procedures, and ethical standards, including use of the Open Door Policy and implementation of related action plans.
Build trusting team relationships, communicate positively, help develop and mentor others, and recognize others’ contributions.
Model integrity and accountability, make decisions using reliable information, put customers and Members first, and contribute to continuous improvement and adaptation to change.