(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role includes efforts to meet Membership goals and fulfilling Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing items; checking order and invoice accuracy; securing orders until Members arrive; and following up on out-of-stock merchandise. The role provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. It also requires maintaining facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, applying steel standards, and correcting or reporting unsafe situations to Management. The associate completes assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to change and feedback. The position is expected to follow company policies, procedures, and standards of ethics and integrity, and to demonstrate the company’s stated values, including respect for individuals, acting with integrity, serving customers and Members, and striving for excellence. The listed hourly wage range is $17.00 to $25.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances. The role is based at the Sam’s Club facility at 3440 Ross Clark Cir, Dothan, Alabama.
Responsibilities
- Develop and support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, checking order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock items.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans, using the Open Door Policy, and applying these requirements in business processes and practices.
- Demonstrate respect for individuals by embracing differences, supporting a culture of belonging, building trusting relationships, communicating positively, and helping develop and mentor others.
- Act with integrity by upholding ethical and compliance standards, modeling company values, holding oneself and others accountable, and acting humbly, honestly, fairly, and transparently.
- Serve customers and Members by delivering results with the customer first, making decisions using reliable information, balancing priorities, and considering the effect of work on the team and stakeholders.
- Strive for excellence by learning, taking calculated risks, demonstrating resilience, driving continuous improvement, using new technologies and skills, and supporting others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit for eligible full-time and part-time associates
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
