(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. The associate provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role also maintains facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe conditions to management. Associates complete assigned work using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; prioritize deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback. Associates are expected to uphold company policies, procedures, ethics, and integrity and demonstrate the company’s values: respect for individuals, acting with integrity, serving customers and Members, and striving for excellence. This includes building trusting relationships, communicating positively, developing and recognizing others, maintaining accountability and transparency, putting customers first, making informed decisions, learning, and supporting continuous improvement and change. The position is located at the Sam’s Club facility at 7601 N 10th St, McAllen, Texas. The hourly wage range is $17.00 to $25.00, with possible additional premiums of $0.35 to $3.00 per hour in certain circumstances. The actual rate will meet or exceed the applicable local minimum wage.
Responsibilities
- Explain Membership benefits and promote the value of company products and services.
- Process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Maintain facility safety by following safety standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe conditions to management.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; and communicate progress and information.
- Identify priorities, deadlines, and expectations; recommend ways to address improvement opportunities; and adapt to change, difficulties, and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Follow company policies, procedures, and ethical standards, including implementing related action plans and applying the Open Door Policy.
- Demonstrate company values by fostering a workplace of belonging, building relationships, communicating effectively, mentoring and recognizing others, maintaining integrity and accountability, serving customers and Members, and supporting continuous improvement and change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO) and/or protected PTO (PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
