(USA) Personal Shopper - Sam's (Full-Time)
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by locating and scanning products, wrapping and palletizing orders, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. It also maintains facility safety by following safety standards and procedures, including safety sweeps, forklift spotting procedures, hazardous-material handling and disposal, and steel standards, and by correcting or reporting unsafe conditions. The associate completes work assignments using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; manages priorities and deadlines; communicates progress; and adapts to feedback and change. The role is expected to uphold the company's values and standards of ethics and integrity, foster belonging and teamwork, support and develop others, serve Members, pursue continuous improvement, and support Walmart's goal of becoming a regenerative company.
Responsibilities
- Support Membership by explaining benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures and hazardous-material handling and disposal requirements, applying steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing orders, verifying accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities using policies, data, and resources; collaborate with relevant stakeholders; communicate progress; and identify and recommend improvements.
- Provide Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Comply with company policies, procedures, ethics, and integrity standards, including implementing action plans and using the Open Door Policy.
- Build trusting team relationships, communicate positively, and help develop and mentor others.
- Serve customers and Members, make informed decisions, and contribute to continuous improvement and adaptation to change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education through Live Better U, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
