(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, preparing and securing orders, checking accuracy, and following up on out-of-stock items. It provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. The associate follows facility safety standards, completes assigned work collaboratively and according to priorities, and adheres to company policies and ethical standards. The role also reflects the company’s expectations around respect for individuals, integrity, customer service, and continuous improvement. The position is based at 5600 Landers Rd, North Little Rock, Arkansas. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Sam's Club offers competitive pay, potential performance-based bonuses, and a range of benefits.
Responsibilities
- Provide information about Membership benefits, promote the value of company products and services, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain facility safety by following safety standards, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing items, checking order and invoice accuracy, securing items until Member pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and implementing related action plans.
- Contribute to a respectful and inclusive workplace, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, serve customers and Members, make informed decisions that consider team and stakeholder impact, and support continuous improvement and adaptation to change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including eligible tuition, books, and fees
- Performance-based bonus awards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
