(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning items, wrapping and palletizing orders, verifying order and invoice accuracy, securing items for Member pickup, and following up on out-of-stock merchandise. It also provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and reporting or correcting unsafe situations. The associate completes assigned work by prioritizing tasks, collaborating with managers, coworkers, customers, and business partners, communicating progress, and recommending improvements. The role follows company policies and ethical standards and reflects the stated values of respect, integrity, service, and continuous improvement.
Responsibilities
- Support Membership by explaining Membership benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, adhering to steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping and palletizing items, verifying order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
- Help create a workplace of belonging, build trusting relationships, communicate positively, and help develop and mentor others.
- Model integrity and accountability, act with humility and transparency, and support the company’s goal of becoming a regenerative company.
- Put customers and Members first, make decisions using reliable information, and consider how individual work affects team results.
- Pursue continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid Live Better U education benefit, including tuition, books, and fees for eligible programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
