(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role also fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. The position provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Sam’s Club products and services. It also involves maintaining facility safety, completing assigned work according to priorities and policies, collaborating and communicating with others, and contributing to the company’s values and continuous improvement efforts.
Responsibilities
- Promote Membership benefits and the value of Company products and services; process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing them, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Follow company policies, procedures, and ethics standards, including related action plans and the Open Door Policy.
- Contribute to a respectful and inclusive workplace by working as a team, building trusting relationships, communicating positively, and helping develop and mentor others.
- Model integrity, accountability, humility, honesty, fairness, and transparency, and support the company’s goal of becoming a regenerative company.
- Put customers and Members first, make informed decisions that balance priorities, and consider how individual work affects team outcomes.
- Pursue learning and continuous improvement, use new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
