(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper develops and supports Membership by explaining Membership benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock items. The Personal Shopper provides Member service by understanding needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position also completes assigned work using Company policies and resources, collaborates with managers, coworkers, customers, and business partners, communicates progress, identifies improvement opportunities, and adapts to change and feedback. Safety, ethical conduct, inclusion, teamwork, accountability, customer service, and continuous improvement are emphasized. The position is located at the Sam’s Club at 412 Eagleridge Blvd, Pueblo, Colorado.
Responsibilities
- Develop and support Membership by explaining benefits, promoting products and services, processing upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until Member pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with Company policies, procedures, and ethics standards, including implementing related action plans and applying the Open Door Policy.
- Support an inclusive and respectful workplace, build trusting relationships, communicate positively, help develop and mentor others, and recognize others’ contributions.
- Act with integrity and accountability, model Company values, and support the Company’s goal of becoming a regenerative company.
- Serve customers and Members, use reliable information in decision-making, and consider how individual work affects team results.
- Pursue continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
