Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports membership growth by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing orders, verifying order and invoice accuracy, securing items for Member pickup, and following up on out-of-stock merchandise. It also provides direct Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel safety guidelines, and correcting or reporting unsafe situations. The Personal Shopper completes assigned work by applying company policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; prioritizing tasks and deadlines; communicating progress; and adapting to change and feedback. The role is also expected to demonstrate the company’s values, including respect, integrity, customer service, teamwork, accountability, and continuous improvement. The position is based at the Sam’s Club facility at 2080 E Rio Salado Pkwy, Tempe, Arizona. The hourly wage range is $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The job description states that the actual rate will meet or exceed the applicable minimum wage for the job location.
Responsibilities
- Support membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
- Maintain facility safety by following safety procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, following steel safety guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, verifying order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Comply with company policies, procedures, ethical standards, and related action plans, including using the Open Door Policy.
- Demonstrate respect, integrity, teamwork, accountability, customer focus, and a commitment to learning and continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education program through Live Better U, including eligible tuition, books, and fees
- Performance-based bonus awards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
