(USA) Personal Shopper - Sam's

Walmart•Sanford, FL

1d•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. It also maintains facility safety by following safety procedures and standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel guidelines, and correcting or reporting unsafe situations. The associate completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; communicates progress; and recommends improvements. The role also follows company policies, procedures, and standards of ethics and integrity, and is expected to demonstrate respect, teamwork, accountability, customer focus, curiosity, resilience, and continuous improvement.

Responsibilities

Explain Membership benefits and promote the value of company products and services.
Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing them, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, following steel guidelines, and correcting or reporting unsafe situations.
Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting products and services.
Complete assigned work and priorities using policies, data, and resources; collaborate with relevant partners; communicate progress; and identify and recommend improvements.
Follow company policies, procedures, and standards of ethics and integrity.
Build trusting relationships, communicate positively, support and mentor others, and recognize others’ contributions.
Make decisions using reliable information, balance priorities, and consider the impact of work on the team and stakeholders.
Learn, adapt to change and feedback, take calculated risks, and support continuous improvement and the use of new technologies and skills.