(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports membership growth and provides Member service while fulfilling Member Fax n Pull and Click n Pull orders. The role includes promoting membership benefits and Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The Personal Shopper pulls, scans, wraps, and palletizes ordered merchandise, checks order and invoice accuracy, secures items until Members arrive, and follows up on out-of-stock merchandise. The position is responsible for maintaining facility safety by following safety procedures and standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials appropriately, and correcting or reporting unsafe situations. The role also requires completing assigned work in collaboration with managers, coworkers, customers, and business partners; prioritizing tasks and deadlines; communicating progress; and adapting to feedback and change. The successful associate provides helpful Member service, follows company policies and ethical standards, and contributes to a respectful, inclusive, accountable, and collaborative workplace. The job posting lists an hourly wage range of $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. Sam’s Club also describes performance-based bonus awards and a range of benefits; eligibility and terms may depend on job classification and length of employment.
Responsibilities
- Develop and support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures and hazardous-material handling and disposal procedures, following Company steel standard guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing items, verifying order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress; recommending improvements; and adapting to change, difficulties, and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and ethical standards by implementing related action plans, using the Open Door Policy, and applying these standards in business processes and practices.
- Contribute to a respectful and inclusive workplace, build trusting relationships, communicate effectively, support and mentor others, and recognize others’ contributions.
- Act with integrity and accountability, support company values and compliance, and contribute to the company’s goal of becoming a regenerative company.
- Serve customers and Members by putting them first, making decisions based on reliable information, and considering how work affects team results and stakeholders.
- Strive for excellence by learning, taking calculated risks, demonstrating resilience, driving continuous improvement, adopting new technologies and skills, and supporting others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
