Personal Shopper - Sam's

Walmart • Lady Lake, FL

6d • $17 - $25 • Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting items, scanning, wrapping and palletizing orders, checking accuracy, securing orders until Members arrive, and following up on unavailable merchandise. It also provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services.

The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, applying steel standards, and correcting or reporting unsafe situations to Management. The role requires completing assigned work using company policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; managing priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.

Associates are expected to uphold company policies, procedures, ethics, and integrity; embrace inclusion and belonging; build trusting relationships and communicate positively; support and mentor teammates; act honestly and accountably; put Members first; make informed decisions; and pursue learning and continuous improvement. The position is based at the Sam’s Club facility at 755 N. HWY 27/441, Lady Lake, Florida.

Responsibilities

• Explain Membership benefits, promote company products and services, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
• Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to Management.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
• Complete work assignments and priorities using company policies, data, and resources; collaborate with relevant partners; manage priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
• Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
• Comply with company policies, procedures, and standards of ethics and integrity, including implementing related action plans and using the Open Door Policy.
• Promote a respectful, inclusive, and collaborative workplace; communicate with impact and positivity; help develop and mentor others; and recognize their contributions.
• Model integrity and accountability, put customers and Members first, make decisions based on reliable information, and support continuous improvement and learning.

Benefits

• Competitive pay and performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (PTO and/or PPTO)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed