(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. The associate provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. The role also maintains facility safety, completes assigned work in collaboration with others, and follows Company policies, procedures, and standards of ethics and integrity. Associates are expected to demonstrate Walmart’s values, support an inclusive and collaborative workplace, and pursue continuous improvement and learning. The position is based at the Sam’s Club at 4949 Houston Rd, Florence, Kentucky. The hourly wage range is $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Performance-based bonus awards may also be offered. Sam’s Club describes a range of health, financial, time-off, education, and other benefits; eligibility may depend on job classification and length of employment.
Responsibilities
- Develop and support Membership by explaining benefits, promoting products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, following steel standards, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with Company policies, procedures, and standards of ethics and integrity, including implementing related action plans and using the Open Door Policy.
- Respect individual differences and foster belonging; build trusting team relationships; communicate positively; help develop and mentor others; and recognize contributions and accomplishments.
- Act with integrity by modeling Company values, maintaining ethical and compliance standards, holding oneself and others accountable, and acting honestly, fairly, humbly, and transparently.
- Serve Members by putting them first, making decisions based on reliable information, balancing priorities, and considering how one’s work affects the team and stakeholders.
- Strive for excellence by learning, taking calculated risks, demonstrating resilience, driving continuous improvement, using new technologies and skills, and supporting others through change.
- Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, Members, and the world around us.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
