(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise; verifying orders and invoices; securing orders until Members arrive; and following up on out-of-stock items. The position provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also involves completing assigned work using company policies and resources, coordinating with managers, coworkers, customers, and business partners, and communicating progress and improvement opportunities. The associate is expected to follow facility safety standards, including safety sweeps, forklift spotting procedures, hazardous-material handling and disposal procedures, and steel safety guidelines. The role also requires compliance with company policies, procedures, and standards of ethics and integrity, and the demonstration of Walmart’s stated values around respect, integrity, customer service, and continuous improvement. The position is located at the Sam’s Club facility at 26468 Carl Boyer Dr, Santa Clarita, CA 91350-2995. The hourly wage range is $19.50 to $27.50, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances. The posting describes competitive pay, performance-based bonus awards, and benefits. The role’s minimum and preferred qualifications sections list no qualifications.
Responsibilities
- Promote Membership benefits and company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping, and palletizing merchandise, verifying orders and invoices, securing orders for Member pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting products and services.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel safety guidelines, and correcting or reporting unsafe situations.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify and recommend improvements.
- Comply with company policies, procedures, and ethics and integrity standards, including use of the Open Door Policy and application of these standards in business processes and practices.
- Demonstrate respect for individuals by embracing differences, fostering belonging, building trusting relationships, communicating positively, and helping develop and mentor others.
- Act with integrity by maintaining ethical standards, modeling company values, holding oneself and others accountable, and acting humbly, honestly, fairly, and transparently.
- Serve customers and Members by putting them first, making informed decisions, balancing priorities, and considering the impact of one’s work on the team and stakeholders.
- Strive for excellence by learning, taking calculated risks, showing resilience, driving continuous improvement, adopting new technologies and skills, and supporting others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase plan
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including eligible tuition, books, and fees
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
