(USA) Personal Shopper - Sam's

Walmart•Lawton, OK

6d•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel standard guidelines, and correcting or reporting unsafe conditions to Management. Associates complete assigned work using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback. Associates are expected to uphold company policies, ethics, and integrity and demonstrate the company’s values: respecting individuals, acting with integrity, serving customers and Members, and striving for excellence. This includes building trusting relationships, communicating positively, helping develop and mentor others, being accountable and transparent, making informed decisions, learning new skills and technologies, and supporting others through change.

Responsibilities

Explain Membership benefits, promote company products and services, process Membership upgrades and credit accounts, participate in sales and marketing events, and work toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping and palletizing items, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
Provide Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
Follow company policies, procedures, and ethics and integrity standards, including implementing action plans and using the Open Door Policy.
Build strong, trusting working relationships; communicate with impact and positivity; help develop and mentor others; and recognize others’ contributions.
Act with integrity and accountability, make informed decisions that consider team and stakeholder needs, and support the company’s goal of becoming a regenerative company.
Pursue continuous improvement, learn new technologies and skills, and support others through change.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including PTO and/or PPTO
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company-paid education program through Live Better U, including eligible tuition, books, and fees
Performance-based bonus awards