(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe conditions. Associates complete assigned work using company policies and resources, collaborating with managers, coworkers, customers, and business partners, prioritizing deadlines, communicating progress, recommending improvements, and adapting to change and feedback. The role is guided by company policies, procedures, ethics, and integrity standards, and by the values of Respect for the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is located at 1905 South 300 West, Salt Lake City, Utah 84115-1806. The hourly wage range is $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances.
Responsibilities
- Explain Membership benefits, promote company products and services, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Follow company policies, procedures, and standards of ethics and integrity, including implementing related action plans and using the Open Door Policy.
- Contribute to a respectful and inclusive workplace, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, uphold ethical standards, and support the company’s goal of becoming a regenerative company.
- Serve customers and Members by putting them first, making informed decisions, and considering how individual work affects team results.
- Strive for excellence through learning, resilience, continuous improvement, and adoption of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program through Live Better U, including eligible tuition, books, and fees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
