(USA) Personal Shopper - Sam's

Sam's West • Las Vegas, NV

26d • Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items.

The position provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving questions or concerns, and promoting Company offerings. It also involves completing assigned work using company policies, data, and resources; collaborating with colleagues and business partners; managing priorities and deadlines; communicating progress; and adapting to feedback and change.

The associate is responsible for maintaining facility safety by following safety standards and procedures, conducting safety sweeps, observing proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel-standard guidelines, and correcting or reporting unsafe situations. The role is expected to follow company policies, procedures, and ethical standards, and to demonstrate the company’s stated values in working with Members and coworkers.

Responsibilities

• Support Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
• Maintain facility safety by following standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel-standard guidelines, and correcting or reporting unsafe situations.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
• Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
• Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
• Follow company policies, procedures, and standards of ethics and integrity, including implementing related action plans and applying the Open Door Policy.
• Respect individuals, build trusting relationships, communicate positively and effectively, help develop and mentor others, and recognize their contributions.
• Act with integrity and accountability, and support the company’s stated goal of becoming a regenerative company.
• Serve Members by putting them first, making decisions based on reliable information, and considering how individual work affects team results.
• Strive for excellence by learning, demonstrating resilience, driving continuous improvement, using new technologies and skills, and supporting others through change.

Benefits

• Competitive pay and performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (PTO and/or PPTO)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U company-paid education benefit program, including eligible tuition, books, and fees

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed