(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise; checking order and invoice accuracy; securing orders until pickup; and following up on out-of-stock items. The position also provides Member service, helps with purchasing decisions, locates merchandise, and resolves concerns. Associates complete assigned work using Company policies and resources, collaborate with coworkers and business partners, and maintain a safe facility by following safety procedures, including forklift spotting and hazardous-material handling. The role is expected to uphold Company policies, ethics, and values, contribute to an inclusive and supportive workplace, and pursue continuous improvement. The hourly wage range is $18.00 to $26.00, with the actual rate meeting or exceeding the applicable local minimum wage. Additional premiums of $0.35 to $3.00 per hour may apply in specific circumstances, and multiple premiums may apply when criteria are met.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities by applying policies, data, and resources; collaborating with relevant partners; identifying priorities, deadlines, and expectations; communicating progress; recommending improvements; and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Follow Company policies, procedures, and standards of ethics and integrity, including related action plans and the Open Door Policy.
- Promote an inclusive, respectful workplace; build trusting team relationships; communicate effectively; help develop and mentor others; and recognize contributions.
- Act with integrity and accountability, serve Members and customers, make informed decisions, and support continuous improvement and learning.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program through Live Better U, including eligible tuition, books, and fees
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
