(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise. It also provides Member service by understanding Member needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety procedures and standards, conducting safety sweeps, using proper forklift-spotting procedures, safely handling and disposing of hazardous materials, following steel standards, and correcting or reporting unsafe conditions. Associates complete assigned work using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; identify improvement opportunities; and adapt to change and feedback. The role also requires upholding company policies, ethics, and integrity and demonstrating Walmart’s values of respect, integrity, service, and striving for excellence.
Responsibilities
- Provide information about Membership benefits, promote Company products and services, process Memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, checking order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete assigned work by using policies, data, and resources; collaborating with relevant partners; identifying priorities, deadlines, and expectations; communicating progress; recommending improvements; and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Follow company policies, procedures, and ethical standards, including using the Open Door Policy and applying required action plans and business practices.
- Build trusting team relationships, communicate effectively and positively, and help develop and mentor others while recognizing their contributions.
- Act with integrity and accountability, support Walmart’s values and regenerative-company goal, and make customer-focused decisions based on reliable information.
- Pursue continuous improvement, learning, resilience, and adoption of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
