(PRI) Personal Shopper Sam's Club (Tiempo parcial / Horarios Rotativos)
About The Position
The Personal Shopper at Sam's Club fulfills member and customer digital orders by reviewing orders, accurately picking merchandise from shelves, scanning and staging items, verifying order accuracy, securing items until pickup, and dispensing orders. The role also involves preparing and packaging customer orders, making appropriate substitutions, consulting with members when needed, and following up on out-of-stock merchandise. The associate provides member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. They may operate cash registers and related equipment to process purchases, promote department services, help customers register, and solicit feedback about online and digital shopping experiences. The role also supports Membership through information, promotions, sales events, and processing memberships, upgrades, and credit accounts. The position requires following company policies and safety standards, including safe handling and disposal of hazardous materials, reporting unsafe conditions, and following applicable equipment procedures. Associates are expected to collaborate, prioritize work, communicate progress, adapt to change, support team development, act with integrity, serve customers and members, and pursue continuous improvement. The position is part-time, with rotating schedules, at the Sam's Club location on Kennedy Avenue in San Juan, Puerto Rico. The hourly wage range is $16.00 to $24.00; the actual rate will meet or exceed the applicable local minimum wage. Benefits mentioned include health coverage, financial benefits, paid time off, disability coverage, education assistance, and other programs. Eligibility and benefit terms may vary.
Responsibilities
- Complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and adapt to changes and feedback.
- Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following procedures for handling and disposing of hazardous materials, and correcting or reporting unsafe situations to management.
- Provide member service by acknowledging members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Operate cash registers and related tools to process member purchases using appropriate procedures for different payment types and items.
- Promote department services and offerings, respond to customer inquiries, help customers register for services, and solicit feedback about online and digital shopping experiences.
- Fulfill member digital orders by reviewing orders, accurately picking and scanning items, staging and securing orders, checking accuracy before dispensing, and following up on out-of-stock merchandise.
- Fulfill customer orders by locating, preparing, and packaging merchandise; checking accuracy before pickup or dispensing; making appropriate substitutions; consulting with members as needed; and following up on out-of-stock items.
- Build team relationships, communicate positively, help develop and mentor others, and recognize others' contributions.
- Model integrity, ethics, and compliance; hold oneself and others accountable; and support the company's stated goal of becoming a regenerative company.
- Deliver results while prioritizing customers and members, make decisions based on reliable information, and consider how individual work affects team outcomes.
- Pursue continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including vacation and sick leave according to applicable law
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Sam's Club membership
- Military leave pay
- Adoption and surrogacy expense reimbursement
- Fertility benefits
- Company-paid education program through Live Better U, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
