(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing items; checking order and invoice accuracy; securing orders until pickup; and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. It maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, complying with steel standards, and correcting or reporting unsafe conditions. The Personal Shopper completes assignments by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; prioritizing deadlines and expectations; communicating progress; and adapting to change and feedback. The role is expected to uphold Company policies, ethics, and values, contribute to an inclusive and supportive team, act with integrity, serve Members, and pursue continuous improvement. The position is based at the Sam's Club at 4949 S 900 W, Riverdale, Utah. The hourly wage range is $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances. Performance-based bonus awards may also be offered.
Responsibilities
- Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping, palletizing, checking order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities using policies, data, and resources; collaborate with business partners; identify deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting Company products and services.
- Comply with Company policies, procedures, ethics, and integrity standards, including implementing action plans and using the Open Door Policy.
- Model the Company's values by building trusting relationships, communicating positively, mentoring and developing others, recognizing contributions, acting with integrity, holding oneself and others accountable, and supporting continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
