(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning items, wrapping and palletizing orders, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. It maintains Facility safety by following applicable safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standard guidelines, and correcting or reporting unsafe situations. The associate completes assignments and priorities using Company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and recommends ways to improve. The role also calls for conduct consistent with Walmart's values, including respect for individuals, integrity, service to customers and Members, teamwork, accountability, and continuous improvement.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations.
- Complete work assignments and priorities using policies, data, and resources; collaborate with relevant colleagues and business partners; communicate progress and information; and recommend improvements.
- Follow Company policies, procedures, and ethics and integrity standards, including using the Open Door Policy and demonstrating the stated Company values.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit for eligible associates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
