Personal Shopper - Part Time

Meijer•Rockford, IL

19h•$15 - $17

About The Position

The Personal Shopper is responsible for fulfilling customers’ online curbside orders and creating a smooth, friendly pickup experience. The role involves receiving daily workflow through a dashboard, shopping orders throughout the store, verifying and bagging products, and staging orders for pickup. The position also provides curbside customer service, collects payment, responds to questions and concerns, and helps keep the pickup area clean and ready for customers. Team members may support other tasks as needed to keep operations running smoothly.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
At least 1 year of experience.
Detail-oriented, organized, and dependable.
Able to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Fulfill online curbside orders accurately and efficiently.
Provide service in the curbside pickup area, including order fulfillment and payment collection.
Greet customers courteously in person and on the phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.