(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise; checking order and invoice accuracy; securing orders for pickup; and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. The position helps maintain facility safety by following safety procedures and standards, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, and reporting or correcting unsafe conditions. Associates complete work assignments by using company policies and resources, collaborating with others, prioritizing tasks and deadlines, communicating progress, recommending improvements, and adapting to change and feedback. The role also requires upholding company policies, ethics, and integrity, and demonstrating the company’s stated values through teamwork, accountability, customer service, continuous improvement, and support for a culture of belonging. The position is located at the Sam’s Club facility at 830 County Road 64, Ste 2, Elmira, NY 14903-9716. The hourly wage range is $19.00 to $27.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances. The actual rate will meet or exceed the applicable minimum wage for the job location.
Responsibilities
- Support Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards, procedures, and guidelines; conducting safety sweeps; following forklift-spotting and hazardous-material procedures; and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying priorities and deadlines; communicating progress; and recommending improvements.
- Provide Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Comply with company policies, procedures, and ethical standards, including implementing action plans and using the Open Door Policy.
- Contribute to a respectful and inclusive workplace by building trusting relationships, communicating positively, helping develop and mentor others, and recognizing contributions.
- Act with integrity and accountability, model company values, and support the company’s goal of becoming a regenerative company.
- Serve customers and Members by putting them first, making decisions based on reliable information, and considering how work affects team results.
- Pursue continuous improvement by learning, taking calculated risks, using new technologies and skills, and supporting others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid Live Better U education program for eligible full-time and part-time associates, including tuition, books, and fees for programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
