(USA) Personal Shopper - Sam's

Walmart•Reynoldsburg, OH
•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting the value of company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise; verifying order and invoice accuracy; securing orders until pickup; and following up on out-of-stock items. It also provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, safely handling and disposing of hazardous materials, following steel-standard guidelines, and correcting or reporting unsafe situations. Associates complete assignments using policies, data, and resources; collaborate with coworkers and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback. The role is expected to uphold company policies, ethics, and values, contribute to an inclusive and collaborative workplace, support others’ development, act with integrity, serve Members, and pursue continuous improvement. The position is based at the Sam’s Club facility at 2675 Taylor Road Ext, Reynoldsburg, Ohio. The posted hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The posting describes benefits including health coverage, financial benefits, paid time off, disability coverage, discounts, education assistance, and other programs; eligibility and terms may vary.

Responsibilities

  • Support Membership by explaining benefits, promoting company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting merchandise, scanning items, wrapping and palletizing items, verifying order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
  • Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
  • Maintain facility safety by following standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel-standard guidelines, and correcting or reporting unsafe situations.
  • Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
  • Follow company policies, procedures, and ethical standards, including implementing action plans and using the Open Door Policy.
  • Help foster an inclusive workplace, build trusting relationships, communicate effectively, support and mentor others, and recognize their contributions.
  • Act with integrity and accountability, make decisions based on reliable information, put Members first, and contribute to continuous improvement and change.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off, including PTO and/or PPTO for purposes such as vacation, sick leave, and holidays
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U company-paid education benefit program, including tuition, books, and fees for eligible programs
  • Performance-based bonus awards
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