(USA) Personal Shopper - Sam's

Walmart • Douglasville, GA

1d • Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role also fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, confirming order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items.

The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It maintains facility safety by following safety procedures and standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and reporting or correcting unsafe conditions.

The associate completes work assignments using Company policies, data, and resources; collaborates with managers, coworkers, Members, and business partners; manages priorities and deadlines; communicates progress; and recommends improvements. The role is expected to uphold Company policies, ethics, and values, contribute to a respectful and inclusive workplace, support teammates, act with integrity, serve Members, and pursue continuous improvement.

The position is based at the Sam’s Club facility at 6995 Concourse Pkwy, Douglasville, Georgia. The listed hourly wage range is $17.00 to $25.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances. The posting also describes performance-based bonus awards and a range of benefits.

Responsibilities

• Develop and support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
• Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe conditions.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
• Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
• Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
• Follow Company policies, procedures, and ethics standards, including related action plans and the Open Door Policy.
• Promote an inclusive and respectful workplace, build trusting relationships, communicate positively, and help develop and mentor other associates.
• Act with integrity and accountability, serve Members, make informed decisions, and support continuous improvement and the adoption of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed