(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by pulling and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. The position provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also completes assigned work by prioritizing tasks, collaborating with managers, coworkers, customers, and business partners, communicating progress, and adapting to changes and feedback. The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe conditions. The role is expected to uphold company policies, ethics, and values, including respect for individuals, integrity, customer and Member service, teamwork, accountability, and continuous improvement.
Responsibilities
- Support Membership by explaining benefits, promoting products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by pulling and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Provide Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Maintain facility safety by following safety standards, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, following steel standards, and correcting or reporting unsafe situations.
- Complete assignments and priorities using company policies, data, and resources; collaborate with others; identify deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
- Follow company policies, procedures, and ethical standards, and demonstrate the stated values of respect for individuals, integrity, service to customers and Members, teamwork, and continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education through Live Better U, including eligible tuition, books, and fees
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
