(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise; verifying order and invoice accuracy; securing orders until Members arrive; and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting the Company's products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, following steel standards, and correcting or reporting unsafe conditions. Associates complete assignments and priorities using policies, data, and available resources; collaborate with managers, coworkers, customers, and business partners; manage deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback. Associates are expected to follow company policies, procedures, and standards of ethics and integrity and to demonstrate the stated values: respect for individuals, acting with integrity, serving customers and Members, and striving for excellence. The position is based at the Sam's Club facility at 1414 Marlandwood Road, Temple, Texas. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances.
Responsibilities
- Promote Membership benefits and the value of company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting merchandise, scanning items, wrapping and palletizing orders, verifying order and invoice accuracy, securing items until Member pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing related action plans, using the Open Door Policy, and applying standards in business processes and practices.
- Build trusting team relationships, communicate positively and effectively, help develop and mentor others, and recognize others' contributions.
- Make informed decisions that put customers and Members first, balance short- and long-term priorities, and consider the impact of one's work on the team's ability to deliver results.
- Pursue continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including eligible tuition, books, and fees
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
