(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club develops and supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock items. The associate also provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. The position maintains facility safety by following safety procedures and guidelines, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe conditions to Management. The associate completes assignments by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; prioritizing deadlines and expectations; communicating progress; recommending improvements; and adapting to change and feedback. The role also requires compliance with Company policies, procedures, and ethics standards, and alignment with Walmart's stated values and behavioral expectations.
Responsibilities
- Develop and support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by conducting safety sweeps, following safety procedures and guidelines, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe conditions to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with Company policies, procedures, and standards of ethics and integrity, including implementing action plans and applying the Open Door Policy.
- Demonstrate Walmart's stated values by respecting individuals, acting with integrity, serving customers and Members, and striving for excellence.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, parental leave, family care leave, bereavement leave, jury duty, and voting leave
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), subject to eligibility requirements
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
