(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise. The Personal Shopper provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. The position maintains facility safety by following safety standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations. The associate completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; communicates progress; and adapts to change and feedback. The role also requires following company policies, procedures, ethics standards, and the Open Door Policy, while demonstrating respect, integrity, customer focus, teamwork, continuous improvement, and a commitment to learning.
Responsibilities
- Support Membership by explaining Membership benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards, conducting safety sweeps, using proper forklift-spotting procedures, correctly handling and disposing of hazardous materials, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify improvement opportunities.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, ethics standards, and the Open Door Policy.
- Contribute to a respectful, inclusive, ethical, customer-focused, collaborative, and continuously improving workplace.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
