(USA) Personal Shopper - Sam's

Walmart•Lewisville, TX

16d•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing items, ensuring order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise. The position provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also requires following facility safety procedures, completing work assignments using Company policies and resources, collaborating with others, and contributing to a respectful, ethical, inclusive, and improvement-oriented workplace.

Responsibilities

Support Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to Management.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling merchandise from shelves, scanning, wrapping, and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
Comply with Company policies, procedures, ethics, and standards by implementing action plans and using the Open Door Policy.
Help foster an inclusive and respectful workplace, build trusting team relationships, communicate positively, and help develop and mentor others.
Maintain high standards of integrity, ethics, and compliance; hold oneself and others accountable; and support Walmart’s goal of becoming a regenerative company.
Serve customers and Members, make decisions using reliable information, balance priorities, and consider how individual work affects team results.
Pursue continuous improvement, learn new technologies and skills, and support others through change.