Personal Shopper - Sam's FULL TIME
About The Position
The Personal Shopper supports Sam's Club members by promoting Membership benefits and company products and services, processing Memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. The associate provides Member service, helps with purchasing decisions, locates merchandise, and resolves concerns. The position also requires following safety procedures, completing work assignments and priorities, collaborating with others, and upholding company policies, ethics, and values. The position is full-time and is located at the Sam's Club at 4790 Portage St NW, Canton, Ohio.
Responsibilities
- Promote Membership benefits and the value of company products and services; process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, complying with steel standards, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, verifying orders and invoices, securing items until Member pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify and recommend improvements.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and ethics standards, including implementing action plans, using the Open Door Policy, and applying these standards to business processes and practices.
- Demonstrate respect for individuals by embracing differences, fostering belonging, building trusting team relationships, communicating positively, and helping develop and mentor others.
- Act with integrity by modeling company values, maintaining ethical conduct and compliance, holding oneself and others accountable, and acting with humility, honesty, fairness, and transparency.
- Serve customers and Members by delivering results, putting customers first, using reliable information in decisions, and considering the impact of one's work on the team and stakeholders.
- Strive for excellence by learning, taking calculated risks, showing resilience, driving continuous improvement, adopting new technologies and skills, and supporting others through change.
- Support the company's goal of becoming a regenerative company by making a positive impact for associates, customers, Members, and the world around us.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
