(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, preparing and palletizing orders, verifying order and invoice accuracy, securing orders until pickup, and following up on unavailable items. The position also provides Member service, supports purchasing decisions, resolves concerns, and promotes products and services. It completes assigned work in collaboration with managers, coworkers, customers, and business partners, while following company policies, safety standards, and ethical expectations. The role is located at 1063 E New Circle Rd, Lexington, KY 40505-4116.
Responsibilities
- Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel safety guidelines, and correcting or reporting unsafe situations to management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning merchandise, wrapping and palletizing orders, checking accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities by applying policies, data, and resources; collaborating with relevant partners; identifying priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
- Follow company policies, procedures, and standards of ethics and integrity, including related action plans and the Open Door Policy.
- Help foster an inclusive workplace, build trusting team relationships, communicate positively, and support and mentor other associates.
- Act with integrity and accountability, model company values, and contribute to positive outcomes for associates, customers, Members, and the wider world.
- Serve customers and Members, make decisions based on reliable information, and consider how work affects team results.
- Pursue continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit for eligible full-time and part-time associates
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
