(USA) Personal Shopper - Sam's

Walmart•Stafford Meadows, TX
•Onsite

About The Position

The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for Member pickup, and following up on out-of-stock merchandise. The associate also provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. The position requires maintaining Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe conditions. The associate completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to change and feedback. Associates are expected to uphold Company policies, procedures, and ethical standards, contribute to a respectful and inclusive workplace, build trusting team relationships, support and mentor others, act with integrity, serve Members, use reliable information in decision-making, and pursue continuous improvement and learning. The listed hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances.

Responsibilities

  • Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise.
  • Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
  • Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
  • Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
  • Follow Company policies, procedures, and ethics standards, including using the Open Door Policy and applying these standards in business processes and practices.
  • Build trusting team relationships, communicate positively, help develop and mentor others, and recognize others' contributions.
  • Act with integrity and accountability, serve customers and Members, make decisions using reliable information, and support continuous improvement and adaptation to change.

Benefits

  • Competitive pay and performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off (PTO and/or PPTO)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs
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