Personal Shopper - Sam's PART TIME OPEN

Walmart•Canton, OH

2d•Onsite

About The Position

The Personal Shopper supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe situations. The associate completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; identifies improvement opportunities; and adapts to change and feedback. The role is expected to uphold company policies, procedures, ethics, and integrity, and to demonstrate Walmart's stated values and expectations around respect, integrity, customer service, and continuous improvement.

Responsibilities

Develop and support Membership by providing information about benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
Complete work assignments and priorities using policies, data, and resources; collaborate with relevant business partners; communicate progress; identify priorities and deadlines; recommend improvements; and adapt to change and feedback.
Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
Contribute to a respectful and effective team by building relationships, communicating positively, helping develop and mentor others, and recognizing others' contributions.
Act with integrity and accountability, model company values, and support the company's goal of becoming a regenerative company.
Deliver results while putting Members first and making decisions based on reliable information and team and stakeholder priorities.
Pursue continuous improvement, learn new skills and technologies, and support others through change.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including PTO and/or PPTO
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company-paid education benefit program through Live Better U, including eligible programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates
Performance-based bonus awards