(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for Member pickup, and following up on out-of-stock items. The position provides Member service by recognizing Member needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. It also maintains facility safety by following safety procedures and standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, and reporting or correcting unsafe situations. The associate completes assigned work by setting priorities, collaborating with others, communicating progress, and adapting to change and feedback. The role also calls for conduct consistent with Walmart's values: respecting individuals, acting with integrity, serving customers and Members, and striving for excellence.
Responsibilities
- Explain Membership benefits and promote Company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping, and palletizing merchandise, and ensuring order and invoice accuracy.
- Secure orders until Members arrive and follow up on out-of-stock merchandise to meet Member needs.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; communicate progress; and adapt to change and feedback.
- Provide Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services.
- Follow Company policies, procedures, standards of ethics, and integrity; use the Open Door Policy and uphold Walmart's stated values.
- Work as a team, build relationships, communicate positively, and help develop and mentor others.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
