About The Position

The Personal Shopper (Digital Clerk) is responsible for fulfilling customers’ online curbside orders and creating a smooth pickup experience. The role involves shopping orders quickly and accurately, collecting payment at the carside, and providing friendly service throughout the pickup process. Team members receive daily workflows through a dashboard and work throughout the store and curbside pickup area. Training is provided.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and a customer-first approach.
  • Ability to learn new technologies quickly.
  • Minimum of 1 year of experience.
  • Detail-oriented, organized, and dependable.
  • Process-driven, with the ability to follow procedures efficiently and consistently.
  • Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

  • Prior retail experience preferred.
  • Past cashier experience preferred.
  • Past online ordering experience is a plus.

Responsibilities

  • Provide remarkable service at the curbside pickup area through accurate order fulfillment and carside payment collection.
  • Greet customers courteously in person and by phone and respond to their questions and needs.
  • Maintain positive working relationships with customers, store team members, and leadership.
  • Resolve customer concerns promptly, partnering with leadership when needed.
  • Receive daily workflow through a dashboard and fulfill orders throughout the shift.
  • Select items throughout the store, scan and verify products, and bag items according to bagging standards.
  • Store and stage orders correctly while following food safety guidelines.
  • Keep the curbside area clean, neat, and ready for the next pickup.
  • Support other tasks as needed to keep operations running smoothly.

Benefits

  • Weekly pay
  • Scheduling flexibility
  • Team member discount
  • 401(k) with company contributions
  • Paid parental leave
  • Paid education assistance
  • Development programs for advancement and career growth
  • Paid family care leave
  • Medical, dental, and vision coverage
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