(USA) Personal Shopper - Sam's

Walmart•Canton, MI

19d•$17 - $25

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role also fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing products, verifying orders and invoices, securing orders until pickup, and following up on out-of-stock items. The position provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material-handling procedures, adhering to steel guidelines, and correcting or reporting unsafe situations. The associate completes assignments by setting priorities, collaborating with coworkers and business partners, communicating progress, and adapting to change and feedback. The role follows Company policies and ethical standards and reflects Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. These values include building trusting relationships, supporting and mentoring teammates, acting honestly and accountably, putting Members first, making informed decisions, and pursuing continuous improvement.

Responsibilities

Explain Membership benefits and promote the value of Company products and services.
Process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
Maintain facility safety by following standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel guidelines, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing products, verifying orders and invoices, securing items for pickup, and following up on out-of-stock merchandise.
Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting products and services.
Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
Follow Company policies, procedures, and standards of ethics and integrity, including related action plans and the Open Door Policy.
Build strong, trusting team relationships; communicate positively; help develop and mentor others; and recognize others’ contributions.
Maintain integrity, ethics, and compliance; model Walmart values; and hold oneself and others accountable.
Put customers and Members first, make decisions using reliable information, balance priorities, and consider the impact of one’s work on the team.
Show curiosity, resilience, and willingness to learn; drive continuous improvement; use new technologies and skills; and support others through change.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO and/or PPTO)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
Performance-based bonus awards